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Monthly Archives: January 2010

Here comes the Judge?

Monday, January 25, 2010

Last week I talked about the education one can get watching people in an airport. We are all “hardwired” differently, and it’s an ongoing process to figure out what people need and the smartest way to communicate with them. At the end of the week, after working in rain soaked California, I ended up spending [...]

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Look around you!

Monday, January 18, 2010

Not long ago someone told me about a doctor in her area. Seems this physician had absolutely no people skills and therefore was abrasive to all his patients. BUT he was a fine physician. So he and his office created a working scenario: immediately after he left the examination room, his assistant came in. Now [...]

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Four Little Words

Tuesday, January 12, 2010

Like me, you’ve probably heard different stats on what percentage of work-related problems stem from communication issues. Some reports say 70%, others put it as high as 90%.
Regardless of statistics, when people can’t work toward the same vision or get along with each other, they typically aren’t able to find a common language to communicate [...]

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Let’s Hear it for Two Year Olds!

Wednesday, January 6, 2010

I don’t have the luxury of being around my two year old grandson nearly as often as I’d like, and so every time I’m with him I marvel at how he approaches his little world.
During the holidays my daughter and I took him to a children’s museum in San Antonio, which had this amazing [...]

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