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A Kick-Start for Resilience?

It’s been said people die in their 20’s, they just wait until their 80’s to be buried. People give up, walk around a bit like actors in a version of the movie “Night of the Living Dead;” mental Zombies going through the motions. And if you’ve ever thought of putting a mirror under someone’s nose to see if they really were breathing, then you know what I’m talking about.

People often feel despair, frustration, and even hopelessness. It’s become so prevalent that probably three out of four calls I get concerning speaking, training or consulting come from managers who are concerned about the mental health of employees; the lack of motivation and initiative and the need for resilience.

So what do we do? How do we kick-start 2010 by offering hope and teaching people to be resourceful, resilient, adaptable and hopeful? Quite a challenge, wouldn’t you say? And something I’d like to address in all my blogs between now and the New Year.

I began thinking about resilience, and after going to Webster’s Dictionary I read this definition: “an ability to recover from or adjust easily to misfortune or change.”

Perhaps some people have been conditioned to believe that everything is hopeless and they will usually offer examples of why worst-case scenarios always prevail. Of course we are all products of our upbringing and teaching and culture, but if we’re going to change prevailing cultures and be the change everyone needs to follow, then we have to start thinking differently. It begins with making a choice to do something, to be willing to be open.

And that something could be as simple as making a decision to find a reason to be hopeful, or someone to praise, or doing something that feels good or is rewarding or joyous. Dr. Norman Vincent Peale once spoke of being in a dreadful slump, sitting in his office wallowing in self pity. His secretary knocked on the door and told him it was time for his speech on positive thinking. The last thing he felt was positive, but he said he got up and just went out and acted “as if.” Later he started to feel the way he had only been acting before, but it was a choice, a decision to move out of where he felt stuck toward something that modeled what he ultimately wanted.

I’ll be back next week looking at examples of when and how we can cultivate hope and strengthen our resilience. It’s always about getting better information, a new perspective/model and reminding ourselves of what we already know, we first create in our minds what we ultimately create in our professional and personal lives. Let’s start looking at where and how we can change our focus and teach others the value of investing in hope. I don’t think there’s a better time to start than right now. What do you think?

Baggage? Baggage Free?

In the world of business training and leadership awareness we are often reminded of the importance of focusing on the challenge or problem, not the person. Which goes back to looking at an individual or situation without the emotional baggage that might go something like….”I can’t believe ___ screwed up again. She’s never going to learn.” or…”He behaved exactly like so and so, this is bad news. He’s on his way out.”

But what if we thought about baggage from a different perspective. If you have to change flights in order to make a connection or survive weather challenges, you can’t do it with baggage. Only if you’re baggage free will you be lucky enough to make the flight.

When we focus on our abilities, our gratitude, our tasks, we take the focus off any excessive baggage we might be carrying around still. Just like the airlines are charging for excessive baggage these days, every time we pull up something from the past and either use it as an excuse for current behavior or use it to justify why we can’t work or deal well with someone, we are being charged for excessive baggage. Only we’re being charged through stress, aggravation, insomnia, and on and on (you can fill in the blank here).

Can you imagine if the Hero encountered a Villain and started thinking back over old times and how he had lost three out of four battles or didn’t live up to his own expectations. By that time, in a real encounter, he’d be toast.

Let me give you a personal example. After having issues with someone in my life I was reminded by an honest friend who told me what I needed to hear, not what I wanted to hear. What she said was that it all started with me. NEVER are we suffering or miserable from what someone else is doing to us or saddling us with. Again, I’m aware we often get stuck working for people who don’t have great management skills and stuff happens, often frustrating and annoying. But I repeat, if we’re really suffering or getting indigestion or migraines because of “someone” out there, we need to realize it starts with us. When we have a clear understanding of our worth and value, when we focus on demonstrating the highest of heroic qualities.—love, trust, self respect, joy, integrity—we are putting the focus back on ourselves. We are responsible for our happiness today, not a spouse, girl friend, significant other, child or boss. We are responsible for looking out after ourselves, manifesting the highest of good and being the role model (Hero) others look up to when they get stuck lugging their baggage around.

It’s much easier to blame our woes on others (if the boss would only take an extended vacation, if he would only call me today life would be grand and I could smile again, if she would only acknowledge my worth I could feel respected). Wrong.

Business management 101, or personal management 101 should always remind us we are the Heroes we want to be. We’ve got it all, and that’s where we put our energy and awareness.

I wish all of you a baggage free day, and the ability to pick up and help carry someone else’s baggage, until they figure out they don’t have to drag it around any more!

Is Today Conspiring Against You?

Have any of you ever assumed that if you’re doing everything right—you’re conscientious, hard working, selfless, operating from integrity, guiding or mentoring others, that life should just be good? The day should never conspire against you? There shouldn’t be buckets of disappointments some days? AND, if you do encounter frustrations then you’re probably doing something wrong, not thinking correctly or being as smart as you know how to be; in other words, you’re to blame?

It is so easy to assume if we play by the rules, if we’re good grownups working hard to make the world a better place (working from our Super Hero positions) then the Universe will reciprocate, reward us for our goodness and smarts. However, that in itself is believing that by behaving in a certain way—cause and effect—we will affect different results, just based on our intentions.

And why am I writing this today? Because I noticed that the day seemed to be conspiring against me. One thing after another after another seemed to be tumbling in a downward spiral. Little disappointments, bigger aggravations, lots of incidental annoyances in between. And I found myself thinking, if I am living up to my beliefs and my understanding then these things cannot be happening, I must be doing something wrong, it must be me. This presupposes however that we are in control of everyone and everything around us. That we can always change fate by out attitude and vision. That stuff never just happens.

From years in New York City I learned if we wait for any external stimulation to feel happy we might be waiting a long time. It’s like getting on the subway and expecting people to suddenly look up and smile, to move instead of jostle or to allow you all the necessary time to get to, and get out the door when the car stops at a station (instead of making a headlong mad dash and hoping for the best). New Yorkers go by their own internal happiness meters.

And when a day conspires to make you feel that you caused it, that you created this reality, then it’s a good reminder to think back on what a Super Hero really is. She (or he) is usually thrust into an uncomfortable situation with bad guys trying to make things even worse. Does the Hero say “Hmm, I brought this on myself?” or does she realize the more we focus on inner strength/peace/joy the more we’ll be able to deal with the bad guys, or in this instance, the bad days that seem to be after us. We can realize things are just the way they are today, nothing more, nothing less. And that all the events—no matter how unexpected or disappointing—are lessons. We’ve done nothing wrong. It’s just the day, it’s not the Hero. And as my son reminded me in his own inimitable way, you’ve got your health, you’ve got us (family), you’ve got a place to live and food to eat…what’s the big deal? Leave it to family to remind us of how blessed we really are.

Who’s Your Super Hero?

Honoring Paul Dugan on KOLO Channel 8 Television yesterday was quite an honor for me, since Paul is an amazing individual who, during his tenure as Washoe County Superintendent, inspired educators and impacted many, many children in the area as well. He was my first choice as recipient of the Super Hero award because of his outstanding contributions, caring and commitment.

Today I was also interviewed on Channel 8 TV discussing what my hopes are for this brand new Super Hero campaign. What I would love to see happen is an epidemic of gratitude and appreciation. My intention for starting this campaign to nominate Super Heroes (remember every nominee gets a Super Hero button to wear and pass on, and every winner a copy of my book) is to create a mindset of awareness for all those people who go out of their way to make a difference in the world, whether their contributions are big or little. If we wait to say thank you or show appreciation when a job is brilliantly done, or the task if very important, we may have very few opportunities. When we say “Thank you, you’re my Super Hero today” for the smallest things, we change the climate and culture without really trying.

Let me give you an example. Two weeks ago I flew an airline that will remain nameless for obvious reasons. The one person behind the ticket counter was dismally slow, and seemed totally oblivious and uncaring. The line was growing, the time I had to get my bag checked was shrinking, and you could see everyone was getting nervous and cranky. I’m sharing exasperated looks with fellow travelers when finally the airline employee comes up next to me and the man beside me, who couldn’t have been a day over 20. She took care of his bag and he then asked her if she was permitted to take a tip. As startled as she appeared to be, she responded that she could not accept tips. He seemed really surprised he couldn’t tip her, and told her it seemed unfair since she was working so hard.

Now keep in mind this is the same woman I’m getting ready to say something rather unkind to in about a minute. All of a sudden she’s grinning ear to ear, and when she gets to me I can’t help but smile back, she thanks me for my patience, and everything goes smoothly. All it took was one rather young and very smart person to shift the environment from one of anxiety to one of gratitude and appreciation.

So in keeping with that mindset, I’d love to hear from all of you regarding who you feel would be a wonderful candidate for a Super Hero award. All nominations are posted on the site for the world to see, and all nominees get that fun button to wear around and pass on as a way of saying thank you. And of course 11 winners will receive a copy of the book.

Start thinking, start writing, and please pass on your nominations!

Do We REALLY Need Super Powers?

In case you’re just joining me, welcome to my blog. I appreciate you stopping by, and I’d like to tell you why I decided to write a book on Super Heroes…As kids many of us knew we were going to grow up and change the world, be something spectacular, become some sort of Hero. That was our destiny, we couldn’t go wrong.

Then we got busy and raised families and went to school and earned a living and most of the time we forgot about our lofty goals of changing the world. But the world still needs changing. And the great thing most of us have figured out is we change things little by little, one small act of understanding or tolerance, one unique idea or act of courage. SOS’s I call them, the Series of Small Successes.

And so in order to change a culture, change morale, change our attitude on life, quit stressing or start living fully, we need to be the ones to model these super powers. We can no longer wait for anyone else to get smart enough or passionate enough to take over and create change, it’s up to us. A young boy named Nicosi Johnson once said we must do what we can, with what we’ve got, where we are, right now. So we begin by realizing everything is created in a mental world first, and then it becomes physical. As true life Super Heroes we can create the change that is needed, simply by using the powers we already possess. And my book makes it easy for us to remember what we know and how to use it to create powerful and lasting change.

For example, what do you want to be remembered for? Is it the car you drive, the cleanliness of your desk or your tennis score? Or do you want to be remembered for those you helped, how you impacted someone’s life in a way no one else could?

Each power is unique and helps us create change in specific areas. One power is Attitude, the ability to transform our lives just by how we think and where we put our focus. Then there’s Contagious Courage that helps us handle change and transition. Elasticity is the power to help us stretch and adapt while Magnetism helps us draw others to us and build trust and relationships. Omnilinguistics is the power to understand what others need and “speak” their language and Serendicity is the power to attract opportunities. The power X-ray Vision helps us see through the problem to the potential in a situation, and Force Field helps us reflect away anger and utilize forgiveness. My last two powers are Invisibility, the ability to lead by staying in the background and helping make others powerful, and Spontaneous Combustion, the ability to fire up and motivate others to excellence.

I hope you’ll take time to look at all your powers, think about which ones could use a bit of polishing up and which ones you already use brilliantly. And I would love to hear your nominations for future Super Heroes. These are the people who are already using one of the powers in an exemplary way; making a difference in your life. Every nominee gets a Super Hero button to wear (and give away) and every winner receives a copy of my book.

Thanks again for stopping by.

Does the Super Hero EVER Have a Bad Day?

Today seemed to be a day that I heard the same words over and over, “with the economy like it is, you can understand why I… (fill in the words of choice; examples: needed to, couldn’t, or haven’t been able to).” Almost everyone I talked with today had a version of economic woes, definitely more than I remember hearing in one day. And that led me to think about one of the most important qualities every Super Hero possess…Attitude!

Sure Super Heroes have their problems just like everyone else. But when times get tough (like our current economy) they put all their concerns aside and focus on the job at hand. They never give up and they never let the bad guy (bad economy) get them down. Thoughts take the path of least resistance, and if we listen long enough to everyone telling us why the economy stinks, we’ll create our own version of misery. On the other hand, if we are focusing on what we can create and what we want, then we’re the person who inispires others to take heart and struggle along against the bad guys, or the bad economy, in this instance.

Super Hero qualities aren’t born, they’re made; it’s the ability to monitor what you’re thinking and keep focused on what you want to accomplish. If you wonder what you believe, just look to see what you’ve got; how happy you are, and what you focus on during your day.

Not happy with what you believe? Then it’s time to stop going along with all the naysayers and start down another path. Have you ever noticed that when one person looks up ever passerby starts looking up to see what’s there. And the Super Hero who starts focusing on what’s right about the economy, what is happenign that’s good, will draw people just as easily.

So an exercise for the week (as if you didn’t have enough to do, right?) This is actually kind of fun, and very productive. Think of two people you really admire and figure out one Heroic quality each possess. The quality could be tenacity, an ability to inspire others with kind words, an ability to not react during confrontation, an abilty to relate to anyone and communicate effectively, etc. Just pick two. Now, all week, focus on those two qualities when you’re out and about in the world. Others won’t see your cape and tights but your impact could be just as powerful. Ignore the naysayers who whine about 10 more years of poverty, smile at the person who won’t buy a box of Girl Scout cookies because the economy could impact her next year, and just keep on focusing.

Again, Super Heroes are the every day people who have their own problems like the rest of us, but who also know everything is about choices. We can choose not to choose and complain a lot, or we can choose to have more fun in our day by focusing on what we have instead of what we don’t have. It can make a world of difference!

Just how much power do we have?

In thinking about a book I read years ago on creating one’s own reality, I remember thinking at the time, what a silly thing to write about. No one creates their own reality. And if we had that kind of power, I thought at the time, I would be creating something substantially better than what I had.

But over the years I’ve learned, usually the hard way, that our mind is always working, every second–sleeping or awake–and if we aren’t mindful of what we are creating we’re going to be creating lots of things we’d rather not have.

That’s exactly what the concept of Super Powers is all about. It’s realizing just how powerful our mind really is. If we are to be the Heroes that inspire others then it starts (as of course we know it always has) with ourselves, how we are creating our world. Someone said everything in our lives comes from either love or fear, and one of our jobs as leaders and Heroes is to live our lives from the perspective of giving and sharing instead of reacting from fear.

Maybe super heroes don’t fly around in capes or call attentin to themselves anymore. Maybe they are the quiet ones who understand the incredible power they have in creating what goes on around them based on their beliefs, and they inspire others through their peace, joy and openess to everything happening in their world.

The Magic of Communication

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Can a Big Tough Super Hero Really Forgive?

We know there are all sorts of heroes in the world, the caped crusaders and saints, the masked marvels and the hometown teachers. Super Heroes come in all flavors and sizes, but the qualities we tend to associate with all heroes are power, bravado and courage. They never back down from a fight.

And so, if this is the case, then where would forgiveness come into the mix?

I bring this up because when I write about many of the super powers in my new book, I reference forgiveness. And I had someone email me the other day saying that if they forgave the same people could turn around and hurt them again. That may sound logical, but it will ultimately backfire, and here’s why.

Let’s say someone does something to deliberately harm or hurt you, and you chose to remain angry. First, your energy gets blocked. Just imagine wearing Velcro, and every time you decide to hold onto an injustice, big or little, there’s an icon of the person or situation that attaches itself to you. You’re wearing your anger all the time, only it gets buried beneath the surface, living in your subconscious.

Now let’s assume you continue holding onto resentments and attracting these little icons. Can you imagine if every icon weighed only an ounce how much weight you’d be lugging around? Of course you wouldn’t realize you were being robbed of your energy because you would have accumulated it slowly, little anger by little anger.

Behavioral kinesiology says every negative thought has a physical impact on your body. So if you allow all this to fester in the subconscious, it will be continually harder to create what you want. And of course trying to create change with just the conscious mind is like trying to change a computer program by dusting your laptop. It won’t work.

Bottom line, holding onto any anger or frustration just gives additional shelf life to the original wrong that was done. Choosing (and you can) to let go allows you the freedom to create what you want. As you may have heard before, choosing not to forgive is a lot like drinking rat poison and hoping the rat will die.

The Super Hero knows there’s strength in forgiving. Have fun forgiving anyone who has ever annoyed you, and let me know if you don’t feel just a bit lighter, feel a bit more energy to go out and create what you want!

Wouldn’t It Be Amazing?

I’ve created a short video to help you understand the power of the new Superhero culture in business and in your life. It’s just over 8 minutes long and I think you’ll find it entertaining as well as helpful in clarifying how you can tap into your own superhero powers.

I’d love to hear your comments once you’ve watched the video!

http://www.yoursuperheropowers.com/video/The_New_Superhero_Culture/The_New_Superhero_Culture.flv

Enjoy!

Jennifer