In one of my recent seminars we were talking about the power of using all the Omni-linguistic tools to really build relationships, and we had two sides of the room disagreeing about when does one stop being authentic if you start speaking to someone, not in the way you would prefer, but in the way the other person prefers. Here’s the gist of the discussion. One person said I must be authentic, even if it’s not pleasant. The other person said that’s crazy, if you get your ego out of the way and work on building a relationship with the other person then everyone wins.
Then she used this example. She said her computer had a melt down at 4:00 pm on a Friday. Her colleagues told her she was out of luck, the IT department never came that late to fix a problem, especially on a Friday. She said she was sure someone would come to help her; she knew the IT people, remembered birthdays, talked with them in their “language” (which can often be a challenge when speaking with wonderfully analytical Detailers) and proceeded to give the IT department a call. Someone came over to work on her computer and it was up and running before 6:00.
Relationships matter, and one of the easiest ways to begin the process of building a relationship with others is to pay attention, understand who they are and what they need to function successfully, not what we would like them to do or be.
People are looking for ways to leverage business, bring in customers, motivate employees to do more with less and create a mindset for prosperity and abundance in this uncertain time. Perhaps it starts with something as simple as understanding each other and treating others with respect, which is just another way of saying to appreciate and acknowledge others’ particular way of viewing the world, and then treat them accordingly.
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